Frequently Asked Questions
The following Frequently Asked Questions are gathered based on our surveys from the customers. To serve our client better please review and suggest us with the new questions.
Pre Sale Questions
1. What types of perfumes do you offer?
We offer a wide range of perfumes including Eau de Parfum, Eau de Toilette, colognes, and body mists. Our collection includes fragrances for both men and women, as well as unisex options.
2. How do I choose the right fragrance?
Choosing a fragrance is a personal experience. We recommend considering the scent family (floral, woody, fruity, spicy, etc.) and your personal preferences. You can also explore our curated collections or use our “Fragrance Finder” tool to discover scents that match your style.
3. Do you offer samples before purchasing?
Yes, we offer fragrance samples that you can purchase to try before committing to a full-sized bottle. Some promotions also include free samples with purchases.
4. Are your perfumes authentic?
Absolutely! We guarantee that all of our perfumes are 100% authentic and sourced directly from the brands or authorized distributors.
5. How long does shipping take?
Shipping times vary depending on your location and shipping method chosen at checkout. Standard shipping typically takes 3-7 business days, while express shipping options are available for faster delivery.
6. Do you ship internationally?
Yes, we offer international shipping to select countries. Please check our shipping policy page for more details on the countries we serve and the associated shipping costs.
7. What is your return policy?
We accept returns on unopened and unused items within 30 days of purchase. Please ensure the product is in its original packaging. For more details, visit our Return Policy page.
8. Can I track my order?
Yes, once your order is processed and shipped, you will receive a tracking number via email, allowing you to track your package in real-time.
9. Do you offer gift wrapping?
Yes, we offer gift-wrapping services. You can select this option at checkout and include a personalized message if desired.
10. What are your payment options?
We accept all major credit cards, PayPal, and other secure payment methods. We also offer installment payment options through select providers.